Hi Sue, its a hard nut to crack , we have made headway but Nellys is so deep rooted that we have to keep the curtains closed in our sitting room in the mornings, because the reflections of the sunlight on the walls sets her off and she gets herself into a right old state . Likewise , mobile phones and even watches can start her off if in sunlight, its so very sad . We try to eliminate the triggers as much as possible , with LOTS of distraction ! Picking up a toy usually works , its hard because she is worse some days than others . Out and about we have no issues at all , but we wont use a torch in the garden at night , its moving lights with Nelly , we have some solar lights round the pond but because they are static , she ignores them . I would say yes , call Meg and distract , wishing you loads of luck , it is horrible xx