I just phoned up petplan to query Bear's massive monthly price hike from year 1 - £28 - to year 2 - £37.
They aren't going to reduce it, but have discovered they never applied the multi pet discount, which is going to be backdated to last year - so £12 for each policy, possibly for two years. (hopefully £48 back)
Once I've received that I shall start the process of moving Bear elsewhere, some quotes last week showed almost identical cover for around £20 / month, though a marginally higher excess.
What do people think about the annual amount you should have on covered for life? Monty's is £4,000, and we got within £100 of that on the first year of his claim. (2 x lots of xrays, MRI scan, injections, 2 x specialist referral consults, physio, hydro, laser, gait analysis etc - though no actual operation )
Subsequent years we've claimed between £600 and £1,500 back each policy year for ongoing treatment, and the odd x ray.
Bear has the £7,000 cover as I'm just not sure £4,000 would cover a big operation and subsequent treatment / recovery. But it'd probably be £150 - £200 less in premiums each year, at least.