We have pet plan for Neo. Due to his anxiety issues and ongoing (stupidly expensive) medication I’ve claimed a lot, but they didn’t hike it up much at renewal time. Based on my experience so far I would recommend them. My previous girl was with Direct Line who were also pretty good.
My own personal take on pet insurance is if you can claim for it, then claim. It doesn’t really work like cars where you build up a no claims discount you can carry over, they seem to put it up every year regardless, even more so when your pet gets older so you might as well claim for what you can. I know some companies offer money back incentives not to claim but I’ve found the saving often doesn’t make it worthwhile compared to the cost of care and medication. This is just my opinion though, I’m sure others may have different thoughts on this.
Hope you find something that works for you and Red.